You got some question's? Here are some of the answers.
Frequently Asked Questions
We provide solutions to medical billing companies, hospitals, physicians and group practices. With a team of trained billers and certified coders, Aviox Healthcare partners with over 1600 doctors across the nation in over 30 states. We have extensive experience managing billing across radiology, anesthesia, geriatrics, family medicine, primary care, multi-specialty medicine, and more.
Our team of certified coders and highly experienced billers comes with over 15 years of experience managing complex, high volume transactions across several medical specialties.
Per Medical Group Management Association (MGMA) statistics, companies which have 90% first pass payment and accounts receivables > 120 days at under 10%, tend to report an average increase of 15% in collected revenues. Aviox Healthcare works with our clients to achieve these standards.
1. Charges and Payments – within 24 hrs.
2. Denials – within 48 hrs.
We have dedicated staff identifying routine changes to rules, regulations and guidelines. Our teams have ongoing training to ensure they are up-to-date on these changes.
We work within the policy and procedural framework laid out in the Center for Medicare & Medicaid Services (CMS) Guidelines.
1. Yes. Our coders are ICD-10 certified and can work with your team to transition from ICD-9 to ICD-10 without impacting your operational standards.
2. Yes. We have certified coders who will review your charts for compliance with reimbursement protocols.
Yes. Our certified coders will review your charts and create a matrix of data points to validate the level of service selected, and also identify gaps in the data points that can help physicians optimize the coding of E&M visits.
All our policies, protocols, procedures, emails and access to client servers are structured to be compliant with HIPAA regulation.
All records are electronically archived and retained for up to 3 years.
We have a 30-day trial period for physicians and hospitals. During this time we help you evaluate our processes, understand the workflow between our teams, and do a trial run of some of our services so you can see how it works within your environment.
We want to help you transition to our team as easily as possible. Aviox Healthcare has a dedicated onboarding team who will work with you and our operations team to help set up your account, processes and services within 30 days of your contract.
You get a service and support team that is focused on the success of your account.
As soon as you sign with Aviox Healthcare, we will assign an account manager to work with you on an ongoing basis. Your account manager is your point of contact for all communications, status updates, reports, etc.
In addition, you will have a dedicated staff that is only assigned to work on your account. They will build specific expertise tailored to your practice and specialties, and work with you to optimize your medical billing process.
We research payer protocols and submit clean claims to ensure negligible denials. Also, we work with you and your team to identify primary causes for denials and help develop solutions to manage recurrent denials.
We accept payment through wire transfers, credit cards and checks.
Just fill out our simple contact form and someone from Aviox Healthcare will contact you within 24 hours. We can answer your questions and help you work through the evaluation and sign-up process.
Yes. We do Physician Quality Reporting System (PQRS) review and reporting for our clients.
To deliver enhanced profitability and more time for the client to practice and deliver the highest level of patient care by offering comprehensive medical billing solutions.
Human Medical Billing has provided practice management and billing services to physicians and healthcare facilities since 2001.
Our Technology plus service approach to practice management maximizes the reimbursement process, streamlines practice operations, improves day to day collections and cash flow.
Get in touch: Let’s take your medical billing company to the next level.